1) How do I make an appointment?
You may make an appointment by calling 305-993-4400 during
normal business hours.
2) I am a new patient, can I fill
in the medical forms ahead of time?
If you are a new patient, download the
information sheets from our website, fill in the forms and
insurance information and either fax it to 305-993-4402
or scan and e-mail it as an attachment to firstname.lastname@example.org.
This way we can verify your insurance and prepare your chart
before you arrive. We will then be able to tell you if you
have any deductibles or co-payments.
3) How long does it take to get
Usually, new patients can be seen within
a few days; emergencies are seen the same day. Be sure to
tell the receptionist if you need to be seen urgently and
what the nature of your problem is.
4) I have no regular doctor, can
I walk-in without an appointment?
If your situation is not urgent and you
don’t mind waiting, you may do so, however we recommend
all non-urgent visits to be scheduled as appointments
5) How long will I have to wait after I arrive
before seeing the doctor?
We do our best not to keep patients waiting,
however emergencies do occur and sometimes patients have
to wait. Our average wait time for a scheduled appointment
is less than 20 minutes. The best appointment times are
early morning, preferably at 8:00 AM and the peak hours
are from 11:00 AM – 2:00 PM, try to avoid these times if
6) Is an Urgent Care Center and
an Emergency Room (ER) the same thing?
Definitely NOT. An ER is open 24/7 and accepts everyone,
regardless of insurance, diagnosis or severity of complaints.
Life threatening conditions are seen first, and many non
urgent patients wait for hours before being seen by a doctor.
Any serious or life threatening condition like severe chest
pains, shortness of breath, a serious injury, severe abdominal
pains or impending labor in pregnancy should go to an ER.
On the other hand, less serious but still urgent conditions
like minor lacerations requiring stitches, a minor injury
like a broken finger or toe, a sprained ankle, low back
pain, less severe and longstanding abdominal pains, urinary
tract infections, etc can all be easily and affordably treated
in an urgent care center setting. If in doubt, call first
or go to an ER; don’t risk your life to save time or money.
7) I have sudden, severe chest pains, sweating
and trouble breathing and think I’m having a heart attack.
Should I go to an urgent care center?
Definitely NOT. Call 911 immediately and go the nearest
8) Is my medical file and information confidential?
Yes. We follow HIPPA rules and will not
disclose information unless you give us permission.
9) I have no medical insurance
and am sick, what will it cost me?
We try and keep costs as low as possible.
Charges are made according to the amount of time the doctor
spends with you and the tests required (generally depends
on your age, complaints and the tests required). To keep
your costs down, limit your complaints to your specific
problem affecting you now and don’t tie up the doctor longer
than necessary. Average simple visits run from $100-$400
but this can vary. Tell us if you have financial hardship
and we will let you make financial arrangements. We do not
turn away people because they are poor!
10) What is a CLEAR LIQUID DIET?
This is a diet for people with vomiting and diarrhea. It
• Clear soda (ginger ale, sprite, club soda, 7-up, mineral
water) NOT Coke or Pepsi (colored)
• Clear chicken or vegetable broth
• NO dairy or yogurt
• NO solid food
• NO milk
Drink at least one 8-oz glass per hour. If you continue
to vomit, call the doctor. Room temperature is preferable
11) What languages does the doctor speak?
Dr Di Pietro speaks English, French, Italian and Spanish.
The entire staff speaks English and Spanish.
12) Does the doctor carry medical malpractice insurance?
Due to the high cost of insurance, the rising number of
frivolous and meritless lawsuits and in order to provide
affordable healthcare, Dr. Di Pietro has elected not to
carry medical malpractice insurance. This is allowed by
Florida law when certain requirements are met by the doctor.
Dr. Di Pietro has always and continues to follow the highest
standards of medical care, thereby greatly reducing the
risks of adverse outcomes, complications and misdiagnoses.
13) My health insurance is an HMO, does the doctor
accept my insurance?
Health insurance companies constantly change their providers
and benefits. It is best to fax a copy of your insurance
card to our office (305-993-4402) so we could verify your
insurance before your appointment. We accept many, but not
14) What if I need to be hospitalized?
Dr. Di Pietro admits and follows his patients mainly at
Mount Sinai Medical Center and occasionally at Aventura