1) How do I make an appointment?

You may make an appointment by calling 305-993-4400 during normal business hours.

2) I am a new patient, can I fill in the medical forms ahead of time?

If you are a new patient, download the information sheets from our website, fill in the forms and insurance information and either fax it to 305-993-4402 or scan and e-mail it as an attachment to dipietro@drdipietro.com. This way we can verify your insurance and prepare your chart before you arrive. We will then be able to tell you if you have any deductibles or co-payments.

3) How long does it take to get an appointment?

Usually, new patients can be seen within a few days; emergencies are seen the same day. Be sure to tell the receptionist if you need to be seen urgently and what the nature of your problem is.

4) I have no regular doctor, can I walk-in without an appointment?

If your situation is not urgent and you don’t mind waiting, you may do so, however we recommend all non-urgent visits to be scheduled as appointments

5) How long will I have to wait after I arrive before seeing the doctor?

We do our best not to keep patients waiting, however emergencies do occur and sometimes patients have to wait. Our average wait time for a scheduled appointment is less than 20 minutes. The best appointment times are early morning, preferably at 8:00 AM and the peak hours are from 11:00 AM – 2:00 PM, try to avoid these times if possible.

6) Is an Urgent Care Center and an Emergency Room (ER) the same thing?

Definitely NOT. An ER is open 24/7 and accepts everyone, regardless of insurance, diagnosis or severity of complaints. Life threatening conditions are seen first, and many non urgent patients wait for hours before being seen by a doctor. Any serious or life threatening condition like severe chest pains, shortness of breath, a serious injury, severe abdominal pains or impending labor in pregnancy should go to an ER.
On the other hand, less serious but still urgent conditions like minor lacerations requiring stitches, a minor injury like a broken finger or toe, a sprained ankle, low back pain, less severe and longstanding abdominal pains, urinary tract infections, etc can all be easily and affordably treated in an urgent care center setting. If in doubt, call first or go to an ER; don’t risk your life to save time or money.

7) I have sudden, severe chest pains, sweating and trouble breathing and think I’m having a heart attack. Should I go to an urgent care center?

Definitely NOT. Call 911 immediately and go the nearest ER.

8) Is my medical file and information confidential?

Yes. We follow HIPPA rules and will not disclose information unless you give us permission.

9) I have no medical insurance and am sick, what will it cost me?

We try and keep costs as low as possible. Charges are made according to the amount of time the doctor spends with you and the tests required (generally depends on your age, complaints and the tests required). To keep your costs down, limit your complaints to your specific problem affecting you now and don’t tie up the doctor longer than necessary. Average simple visits run from $100-$400 but this can vary. Tell us if you have financial hardship and we will let you make financial arrangements. We do not turn away people because they are poor!

10) What is a CLEAR LIQUID DIET?

This is a diet for people with vomiting and diarrhea. It includes:

• Clear soda (ginger ale, sprite, club soda, 7-up, mineral water) NOT Coke or Pepsi (colored)
• Gatorade
• Clear chicken or vegetable broth
• Jello
• Water
• NO dairy or yogurt
• NO solid food
• NO milk

Drink at least one 8-oz glass per hour. If you continue to vomit, call the doctor. Room temperature is preferable (NOT COLD).

11) What languages does the doctor speak?

Dr Di Pietro speaks English, French, Italian and Spanish. The entire staff speaks English and Spanish.

12) Does the doctor carry medical malpractice insurance?

Due to the high cost of insurance, the rising number of frivolous and meritless lawsuits and in order to provide affordable healthcare, Dr. Di Pietro has elected not to carry medical malpractice insurance. This is allowed by Florida law when certain requirements are met by the doctor. Dr. Di Pietro has always and continues to follow the highest standards of medical care, thereby greatly reducing the risks of adverse outcomes, complications and misdiagnoses.

13) My health insurance is an HMO, does the doctor accept my insurance?

Health insurance companies constantly change their providers and benefits. It is best to fax a copy of your insurance card to our office (305-993-4402) so we could verify your insurance before your appointment. We accept many, but not all insurances.

14) What if I need to be hospitalized?

Dr. Di Pietro admits and follows his patients mainly at Mount Sinai Medical Center and occasionally at Aventura Hospital.





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